Support for TV

Monday to Saturday, 8am to Midnight; Sundays, 9am to 11pm. 1.888.697.6638



Should I upgrade to digital cable?

Yes, Digital cable provides you with a greater variety of programming options and better picture quality. Plus, by subscribing to our digital cable service you will have access to Pay Per View movies and events along with our SUPER HD and onDEMAND services.


How do I know what shows are playing?

If you subscribe to digital cable with us you can see what shows are on for the next seven days just by scrolling through the guide. See something you like? Set a reminder so you will not miss it. These tips and more are available when you download the myTV User Guide.

Analogue cable subscribers can tune into channel 28 to see what is coming on in the next few hours. An interactive TV guide is also available online athttp://www.cablecable.net/Interactivetvguide.html


How can I change my programming?

You can change your programming by calling our office at 1-866-887-6434. Visit the myTV services page of this website to view the most current channel packages and promotions.

Why do I receive a not authorized message when I select a channel?
When you receive this message it means the selected channel is not part of your current programming packages. You can order the channel by calling Cable Cable at 1-866-887-6434.

When I order a channel, how long will it take for me to be able to watch it?
It can take up to a half-hour before you can watch the channel, but it usually does not take this long.

Why don't we have a choice over the programming of various networks?
Cable Cable does not have control over the programming choices that the various networks make. If you would like to contact a particular network we would be glad to provide you with the contact information. Please contact our Customer Service at 1-866-887-6434 option 2.


Where can I get more information?

If you would like to speak with a Cable Cable representative please call our office at 1-866-887-6434.